It's exactly as it sounds, actually! As soon as you place your order, my manufacturer (Gelato) will begin printing it and ship it from their facility. I choose to do this because I currently don't have the space to hold inventory or the ability to personally pack all orders. Ideally, this will be temporary until I am able to get more space.
How Long Does Shipping Take?
Please allow at least 7-10 business days for your order to arrive! If, for any reason, it takes longer than that do not hesitate to reach out. I will happily look into it on your behalf.
How Did My Items Ship Separately?
Unfortunately, because Gelato has multiple different facilities, part of your order may go to one place while the other part goes to another. It's not ideal, and I am currently trying to figure out if they're able to package all items in one order to prevent longer wait times.
PACKINGING
Is Packing Recyclable?
To my knowledge, yes! All packaging should be biodegradable and sturdy, so your items arrive safely! Because everywhere is different, please double-check the guidelines for your town.
REFUNDS AND RETURNS
My Item came damaged/ in poor quality! Can I return it?
I'm sadly unable to offer refunds if the item is damaged during the shipping period, as I have no control over how it may be handled. If your item is damaged, please reach out to the mail company! However, if the print or sticker is torn, I can either offer a refund or request a reprint on your behalf!
Items that are printed in really bad quality will be refunded or, if you would like, I can request a reprint free of charge. When reaching out, just take a picture as best you can.
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